Please follow the directions for the version of the software you are using. (Most likely it is version 8 or 9.)

AOL 9.0

1. From the AOL Toolbar, select Settings.
2. Select Internet (Web) Options
3. Select Use your Internet Explorer Settings to set advanced browser options.
4. Select the Privacy tab
5. Select Advanced
6. Make sure the override automatic cookie handling button is not checked
7. Click OK to exit.

AOL 8.0

1. From the AOL Toolbar, select Settings.
2. Select Preferences
3. Select Internet Properties (WWW)
4. Select the Privacy tab
5. Select Advanced
6. Make sure the override automatic cookie handling button is not checked
7. Click OK to exit.

AOL 7.0 with IE 6.x

1. From the AOL Toolbar, select Settings.
2. Select Preferences
3. Select Internet Properties (WWW)
4. Select the Privacy tab
5. Select Advanced
6. Make sure the override automatic cookie handling button is not checked
7. Click OK to exit.

AOL 7.0 with IE 5.5

1. From the AOL Toolbar, select Settings.
2. Select Preferences
3. Select Internet Properties (WWW)
4. Select the Security tab
5. Select the Custom Level tab
6. Under "Allow Cookies that are stored on your computer" click "Enable"
7. Under "Allow per-session cookies (not stored)" click "Enable"
8. Select OK, Yes you want to save the settings

AOL 6.0

1. From the AOL Toolbar, select Settings.
2. Select Preferences
3. Select Internet Properties (WWW)
4. Select the Security tab
5. Select the Custom Level tab
6. Under "Allow Cookies that are stored on your computer" click "Enable"
7. Under "Allow per-session cookies (not stored)" click "Enable"
8. Select OK, Yes you want to save the settings

AOL 5.0

1. Go to My AOL
2. Pick WWW
3. Click the Security tab
4. Go to Custom Level
5. Scroll down to find Cookie
6. Click "Enable"
7. Click OK

AOL 4.0

1. Click on Preferences
2. Select on the WWW button
3. Click on the Advanced tab
4. Select the "Accept all cookies" checkbox

For more help, look for help links with a yellow dot , see the complete list of Help Topics, or contact a Coordinator (listed on the right side of your Home Page).

While we continue to add to our Help Section please do not hesitate to be in touch if you need any assistance. You can always reach us at support@lotsahelpinghands.com. We’re here to help!